Boosting Platform Resilience and Security for SEACATS Operations
Aeteck improved system reliability and security for CBP’s SEACATS platform through proactive software management and rapid incident response.
1. Project Overview
Aeteck supported U.S. Customs and Border Protection (CBP) through ongoing software management and incident response for the SEACATS (Seized Asset and Case Tracking System) application. The project primarily occurred at CBP's operational facilities.
2. The Challenge
CBP faced challenges maintaining the reliability, security, and efficiency of the critical SEACATS platform, responsible for managing seized assets and investigative case tracking. Outdated functionalities, potential security vulnerabilities, and system inefficiencies required urgent attention and constant monitoring, placing additional operational pressure on the agency.
3. The Solution
Aeteck provided extensive software management services, including system maintenance, incident response, security optimization, and targeted technical enhancements. Our team proactively addressed system vulnerabilities, optimized application performance, ensured consistent data integrity, and swiftly responded to incidents, minimizing operational disruptions.
4. The Outcome
Our strategic software management and responsive incident handling significantly improved SEACATS’ reliability and operational performance. CBP benefited from enhanced system efficiency, robust security, and uninterrupted operational support, thereby saving valuable resources, minimizing downtime, and strengthening overall operational effectiveness.
